Could anything be more frightening than the thought of Russian service becoming as full of gushing smiles, how-can-I-help-yous and have-a-nice-days as the average California juice shop? We at the eXile believe that the final death blow to the Russian soul will come not from a glut of bad action films or rampant criminal capitalism, but rather from customer service hotlines. That’s why, when we heard that the world’s most notorious airline, Aeroflot, started up a special phone number for English-speaking customers who wanted to vent their complaints, we decided to act. Do they have any idea how annoying customer service can be? Now they will.
Posing as Ugly American businessman Sam Weiss, we called Aeroflot’s customer complaint hotline (752-9073) and unloaded a barrage of petty, annoying complaints on the innocent customer service helper. (more…)
May 22nd, 1997 | Leave Comment
